Hospitality & Hotel Internship - Summer 2025

Rate of Pay: $17/hr

Are you ready to dive into the exciting world of hospitality? Our Hospitality & Hotel Internship Program is your ticket to hands-on experience across multiple departments at Turning Stone Enterprises! From front desk operations to behind-the-scenes management, you’ll gain valuable skills in customer service, leadership, and day-to-day operations.

About the Role:

We are excited to offer a comprehensive Hospitality & Hotel Internship Program, designed for passionate and motivated students pursuing careers in the hospitality industry. This program provides hands-on experience across various departments within Turning Stone Enterprises, offering a well-rounded understanding of both front and back-of-house functions. Interns will gain valuable skills in customer service, operations management, and leadership development, preparing them for future success in hospitality.

Responsibilities:

• Front Desk Operations
• Concierge Guest Services
• Housekeeping Operations

Educational Focus:

Hotel & Hospitality Interns will rotate through key departments to gain a well-rounded view of hotel operations. The focus will be on developing leadership, communication, and guest service skills while also gaining exposure to essential operational functions, including front desk procedures, guest satisfaction management, and revenue optimization.

Qualifications:

• Must be currently enrolled in a Hospitality, Hotel Management, or related program at an accredited college or university.
• A passion for the hospitality industry with a strong desire to learn and grow.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to different roles.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

What you’ll Gain:

As an intern, you’ll have valuable hands-on experience across various hotel operations, enhancing your practical skills in guest service, problem-solving, and teamwork. The program offers insight into industry trends and best practices while providing networking opportunities with experienced professionals.

You will receive mentorship that supports you career development and leadership skills, while also strengthening your resume with relevant experience. This internship not only prepares you for future roles in hospitality but also fosters personal growth, adaptability, and confidence, making it a significant stepping stone in your career.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!