Our vision at Chick-fil-A, Santa Barbara is to be the most caring company in all of Santa Barbara.
Our Purpose: To be the premier restaurant experience that promotes flourishing for every team member and guest
Our Values:
Commits to Excellence
Actively take ownership
Relationally Driven
Engaged in growth
Serves with genuine hospitality
What We Deliver: We are committed to providing guests with excellent food, and a warm, friendly, clean environment.
Compensation:
Full-time starting at: $20.00-$23.00
Summary
Chick-fil-A Santa Barbara is looking for a Hospitality Professional to join our growing team. As a Hospitality Professional at Chick-fil-A Santa Barbara, you will be “The Secret Sauce” in creating a positive and memorable experience for our guests.
Hospitality professionals are responsible for upholding Chick-fil-A Santa Barbara's mission, vision and values through exceptional service and care. Serving others is at the heart of what we do and who we are. It is the foundation of our success and will continue to be what our future looks like. We care by showing up every day, giving our best, and serving each of our guests as a team.
This is an exciting role for anyone that wants to develop their Hospitality skills, or even kick-start their career in the Hospitality industry. There are many opportunities for career advancements and professional development. Your primary responsibility will be to ensure exceptional customer service by providing a warm and friendly environment. You will be responsible for greeting guests, taking orders, and maintaining a clean and safe restaurant.
Own the Numbers: You are the one who drives the numbers that help our Restaurant reach its goals. You are expected to both know the numbers within your role and achieve those numbers consistently.
Responsibilities
- Greet guests with a friendly and welcoming tone as they enter the restaurant or drive in our drive thru lanes
- Work efficiently to deliver genuine hospitality, process orders and minimize wait times
- Maintain a clean and organized environment ensuring cleanliness standards are met
- Handle guest complaints, concerns, and feedback with professionalism
- Proactively address guest needs and exceed their expectations.
- Work collaboratively with team members to create a positive work environment
- Provide accurate and helpful information to guests
Qualification
- 1-2 years experience in a customer service or hospitality role preferred
- Full Time (30 - 40 hours) availability required - including evenings and Holidays
- Friday and Saturday full availability required
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Team player with a positive attitude
- Strong attention to detail and cleanliness
- Commitment to providing exceptional service
Benefits
- Every Sunday off
- Competitive pay
- Retirement 401k Plan
- Employee meal benefits
- Opportunities for advancement and professional development
- Scholarship Opportunities
- Mental Health Stipend
- Subsidized Health insurance
- Paid trainings
- Travel opportunities for Grand Openings
- Referral bonus