The Kitchen Server (part-time)

WHAT IS THE HOUSTONIAN?

For over 40 years, The Houstonian Hotel, Club & Spa has been a landmark in Houston, Texas. Named in 2022 as The #1 Resort in Texas by Travel+Leisure Magazine, The Houstonian features the luxurious Houstonian Hotel, the exclusive Houstonian Club, and the exquisite Trellis Spa. Having just completed a multi-million-dollar, campus-wide renovation, The Houstonian Hotel, Club & Spa is unique to the city. Surrounded by lush greenery and acres of forest land, our property feels far from the city, despite being less than three miles from The Galleria. Designated as a Four-Star Property by The Forbes Travel Guide, The Houstonian Hotel, is known for creating the most beautiful weddings and social events, as well as hosting business events and conferences for the most prestigious and discriminating clients. The Houstonian Club, recognized as one of Platinum Clubs of America’s Five-Star Clubs, features an Aquatics Complex, Racquet Sports, Personal Training, Group Exercise classes, Yoga, Pilates & Gyrotonic, Nutrition Counseling, Luxurious Locker Rooms, an Upscale Retail Shop, Childcare, a Floral Studio, and a Medical Wellness Spa. Trellis Spa offers Massage, Body Treatments, Facials, Nail, Hair and Make-up Services in the ultimate environment for relaxation and rejuvenation. The Houstonian’s multiple dining venues offer guests, members and clients abundant food and beverage options.

THE KITCHEN SERVER (PART TIME) must be able to take food and drink orders correctly. Must be able to ring up the orders correctly in the POS system. Must be passionate about hospitality, food, and have menu knowledge. Able to describe all menu items, helping people have a great dining experience. Must be able to identify food allergies and make proper recommendations. Must be able to recommend food pairing with wine. Delivers a memorable dining experience by resolving all customer issues promptly. Needs to prepare guests drink orders and expedite food while food runner in not available. Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs. Must be responsible for stocking up stations with all necessary supplies. Assists with the tidying of tables, clearing leftovers, and keeping the dining areas neat and pleasant. Servers must wear assigned uniforms. Must be clean and pressed with their own name tag. Servers are responsible for doing their closing shift report as well as duties. Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Physical Requirements:

Must be able to walk, stand and bend for extended periods of time. Must be able to serve drinks with cocktail tray. The hours of work vary depending upon business. Must be able to push, pull and lift 30 lbs or more.  Must be able to see and read a computer screen and printed matter with or without vision aids.

Knowledge and Skills:

Must have ability to perform daily work at a high level of accuracy. Must have alcohol beverages and wine knowledge. Must be able to take direction well. Must pay attention to detail. Must feel comfortable memorizing orders and specials. Must possess excellent verbal and written communication skills. Must have professional appearance and behavior. Must have interpersonal communication skills. Must have proficient technology skills in the POS. Must be able to multitask without getting flustered. Must perform all the duties and responsibilities in a safe manner.

Education and Work Experience:

High School Diploma is preferred.  Minimum one-year previous server experience in a fine dining restaurant. Must be 18 years of age and with current T.A.B.C. certification.  

The Houstonian Employee Experience

In our mission to make the lives of our team members better, we are committed to offering benefits that are comprehensive and meaningful to our employees.

Some of the benefits we offer for all our employees include:

• Free, Confidential Employee Assistance Program offering professional counseling for employees and their families
• $1.00 Employee Meals
• Special Events for Employees and their Children
• Discounts on Hotel Rooms, Dining, Retail, and Spa Treatments

Come find out why so many of our employees have been part of The Houstonian Family for more than twenty years.

We can’t wait to meet you!