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Hospitality Team Member

Chick-fil-A
Full-time
On-site
Winston-Salem, North Carolina, United States

At Chick-fil-A, the Hospitality Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Hospitality Team Member gain life experience that goes far beyond serving a great product in a friendly environment. Hospitality Team Member are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.


Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • Starting pay of $13 per hour
  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Hospitality Team Member Responsibilities:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Always say 'My Pleasure!'
  • Make Emotional Connections with Guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 50 lbs on a regular basis
  • Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.