Hospitality Team Member

Description

•  Acting as a brand ambassador and delivering exceptional hospitality and service by 
  •  Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
  •  Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
  •  Taking telephone orders and preparing take out orders
  •  Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
  •  Making and serving fresh non-alcoholic and alcoholic beverages
  •  Delivering food to guests and refilling drinks quickly, efficiently, and accurately
  •  Engaging the guests in light conversation when appropriate
•  Maintaining a clean and inviting space for our guests by
  •  Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
  •  Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels 
  •  Setting up, stocking, cleaning, and maintaining all service stations 
•  Maintaining a safe working environment by
  •  Understanding and exhibiting compliance to the company’s required safety policies and standards
  •  Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
•  Exemplifying Company culture by 
  •  Working as a team to achieve Company goals and standards
  •  Supporting other areas of the restaurant as necessary
  •  Maintaining a professional and presentable appearance according to the Company’s Uniform Policy
•  All other job duties as assigned by Manager

•  A warm, helpful, hospitable and guest focused nature
•  Restaurant or retail experience is helpful, but not necessary
•  Ability to approach work with a sense of fun while delivering outstanding results
•  Ability to thrive in a fast paced environment
•  Ability to communicate effectively in English
•  A high level of resourcefulness in solving problems and taking initiative
•  Ability to understand and meet restaurant standards for health, safety, and excellence.
•  Ability to comply with all company policies, processes and standards
•  Must be eligible to work in the United States 
•  Must be a minimum of 18 years old
•  Ability to work a flexible schedule based on restaurant needs
•  Food handler's card may be required according to local and or state regulations
•  Responsible Beverage Service Certification may be required according to local and or state regulations

•  Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
•  Some bending/kneeling/stooping required
•  Must be able to stand and/or walk for long periods of time
•  Must be able to work in a hot kitchen environment
•  Must be able to place plates, utensils, pans, and cases on both high and low shelves
•  Must be able to work indoors and outdoors

•  We offer competitive pay + tips
•  Free meals during shifts and 50% discount while off the clock
•  Opportunities for development and growth
•  A fun and inspiring work environment and be part of an amazing team