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Line Cook

Major Food Group
Full-time
On-site
New York, United States

Job Summary



We are seeking a detail-oriented, reliable, experienced supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.


Duties and Responsibilities



  • Oversee all front and back of the house restaurant operations

  • Ensure customer satisfaction through promoting excellent service

  • Respond to customer complaints tactfully and professionally

  • Maintain quality control for all food served

  • Analyze staff evaluations and feedback to improve the customer’s experience

  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

  • Oversee health code compliance and sanitation standards

  • Look for ways to cut waste and decrease operational costs

  • Generate weekly, monthly, and annual reports

  • Train new employees and provide ongoing training for all staff

  • Attend quarterly P&L meetings


Requirements and Qualifications



  • High school diploma required; associate’s or bachelor’s degree in Business Administration or Hospitality preferred

  • Significant work experience in the hospitality industry and in management


  • Front and back of house experience is a plus

  • Strong working knowledge of food and beverage service

  • Ability to use restaurant management software

  • Strong leadership skills

  • Decisive and critical thinker