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Hospitality Team Member

Jiffy Lube
Full-time
On-site
Pikesville, Maryland, United States
$16 - $17 USD hourly
Hospitality

Hospitality Team Member

Jiffy Lube is a high-energy, customer-focused automotive service center, serving communities with a commitment to excellence. We offer a positive, team-based work environment

that supports and encourages team members to grow as individuals and professionals. We are looking for new Hospitality Team Members with a positive attitude and excellent communication skills.


The ideal candidate will be able to multitask and interact with customers in a fast-paced

environment while assisting with various aspects of service operations.


Job Description and Duties

A Jiffy Lube Hospitality Team Member performs guest service duties, including:

●    Greeting customers and creating a welcoming atmosphere.

●    Gathering information for work orders.

●    Ringing out customers using a computerized cash register.

●    Assisting the vehicle team with vacuuming cars and supporting operations as needed.

●    Maintaining the customer lounge area, ensuring it is clean, organized, and comfortable.


Ideal Jiffy Lube team members possess positivity, diligence, and adaptability, as well as excellent communication and problem-solving skills.


Shift Openings

Part and Full Time Positions Available

Typical hours: 8am - 6pm, Monday – Saturday, 8am-5pm on Sundays


Requirements

●    Must have reliable transportation.

●    Must work Saturdays or Sundays.

●    Experience in customer service or automotive environments preferred.

●    Must be able to operate a computerized cash register, handle money, and complete transactions accurately.

●    Must have excellent communication and decision-making skills.

●    Must be friendly and outgoing, able to provide outstanding customer service.

●    Must be able to work in a team environment and independently.

●    Must be able to work on your feet for extended periods.

●    Must be able to lift up to 50 lbs.


Compensation

This position offers a competitive hourly wage of $16.00-$17.00 per hour, based on experience.

Additional job perks may include flexible scheduling, paid training, career advancement opportunities, and a positive work environment. This position can progress to customer service advisor, management, or service technician career paths.